At Round Rock Roofing Co, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you use our website, request services, or interact with our team. By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information from you:
- Personal Information: Your name, address, phone number, email address, and other details you provide when requesting a quote, booking services, or contacting us.
- Payment Information: Billing details necessary to process payments for services, including credit card or bank information. Payment details are processed securely and are never stored by us in full.
- Technical Data: IP address, browser type, operating system, pages visited, and other technical information collected automatically when you use our website.
- Communication Records: Any messages, emails, or calls you send to us may be stored for record-keeping and quality purposes.
How We Use Your Information
We use your information for the following purposes:
- To provide roofing services and process service requests.
- To send service updates, invoices, confirmations, and other related communications.
- To improve our website, services, and customer experience.
- To comply with legal obligations or respond to legal requests.
- To protect our rights, property, and safety, as well as that of our clients.
We are not liable for the misuse of your personal information by third parties or any unauthorized access resulting from factors beyond our control.
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information with trusted third parties in the following situations:
- Service Providers: Companies assisting us with payment processing, customer service, or website maintenance.
- Legal Compliance: When required by law, legal process, or government request.
- Protection of Rights: To enforce our Terms & Conditions, protect against fraud, or defend our legal rights.
All third parties are required to protect your information and use it only for the purposes outlined.
Cookies and Tracking Technologies
Our website may use cookies, web beacons, or similar technologies to enhance your browsing experience, track website usage, and gather analytics.
- Cookies may store preferences, help us analyze website traffic, and improve website functionality.
- You can disable cookies in your browser settings; however, some features of our website may not function properly if cookies are disabled.
Data Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure.
- Data is stored on secure servers with encryption and access controls.
- No method of electronic transmission or storage is 100% secure; therefore, we cannot guarantee absolute security.
- You acknowledge and accept the inherent risks of providing personal information online.
Your Rights
Depending on applicable law, you may have the right to:
- Access, update, or correct your personal information.
- Request deletion of your personal data, subject to legal obligations.
- Opt-out of marketing communications.
To exercise your rights, please contact us using the information provided below.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete it.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Visiting these links is at your own risk.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website. Your continued use of our website or services constitutes acceptance of the updated Privacy Policy.